Got questions? We got answers!

Yes. You will receive rough drafts to review before the completion of your project. These are 90-95% complete due to our powerful AI 60-second career assessment and career strategy questionnaire.

Please note, rough drafts are still just drafts. They will not be perfect at this phase. We will work to perfect your documents before final delivery to ensure that you are 100% satisfied.

Please review our Terms & Conditions (link in footer) before committing to spend on the project.

You will have 72 hours (excluding Sundays and nationally recognized holidays) to review and submit edits of the rough drafts. If you need more time, please let us know beforehand. We will do our best to accommodate you. Keep in mind, we set timelines to stay on track with all client projects. 

If you do not return edits within 72 hours, your project will be marked complete on the fourth day. At that time, you will receive the documents in the final formats – Microsoft Word, PDF, and ATS (plain .txt) versions. Any edits after the fourth day, will require a fee of $25 per 15 minute fee. Most edits take about a half-hour.

All our resumes are known to pass the ATS and ASCII systems.

Before moving ahead, let’s first define what ATS and ASCII means?

It's simple: 

  • ATS is the applicant tracking system. 
  • While ASCII stands for the American Standard Code for Information Interchange. 

The .txt file can be used for these systems. This type of file contains no fancy formatting. 

No bells and whistles, only information.

This format is readable by majority of company databases. 

Many ATS/ASCII systems are now savvy enough to read Microsoft and Adobe PDF file formats. 

We provide three versions of your resume – Microsoft Word, Adobe PDF, and plain.txt. 

In addition, we also provide cover letters in Microsoft Word and plain text.

YES! We do offer a 60 DAY GUARANTEE! 

Having tested our processes with 100s of clients, our professionally-written career documents help land interviews in 60 days or less. 

 If not, we will rewrite it for free.

*Our goal is to make you excited and confident about your job landing campaign. 

*To start off, you must provide proof of submission to jobs your career documents were tailored for.

Please review our Terms & Conditions (link in footer) for more information.

Glad you asked!

We offer coaching on job search strategy, interview prep, and salary negotiation. 

Let us know and we can send you a link to sign up for coaching services at a discounted rate as a current client. 

“I showed my résumé to (my cousin who works in HR, my sister, my friend who manages a coffee shop) and they said…”

Hold it right there. While it can be a good idea to get feedback on your résumé, who you ask and what you ask are important. Everyone has an opinion about your résumé, especially if you ask them for their opinion.

It’s important to be strategic about who you ask to review your résumé.

There are a couple of people you should ask for feedback, and specific tasks for each of them.

The first is someone who knows you — and your work — well.

This might be a close friend, a spouse or significant other, or a past colleague. (Why not a current colleague? Be careful who you let know you’re looking for a new job. Some bosses presume you’ll stay with your current employer forever and may perceive it as disloyal that you’re looking. You can’t count on your current co-workers to keep your job search completely confidential.)

You want this person to review your résumé and answer the following three questions:

  • Do you see anything I need to change or correct?
  • Does this sound like me?
  • Is there anything I should add?

The second is someone who hires for jobs in your field or industry.

This might be a past supervisor (perhaps someone you’re listing as a job reference). It should be someone who is currently hiring, not someone who used to hire candidates. The job search process changes rapidly, and the advice that you may get from someone who hasn’t reviewed résumés in a while might be dated. (For example, the one-page résumé is no longer a big deal in the age of electronic résumé submission.)

Remember, though, that the person involved in hiring likely sees résumés only after they have made it through the applicant tracking system software. Trust your résumé writer for specifics of how to get your résumé out of the ATS and into the hands of the hiring manager.

Don’t ask just anyone for feedback. Too many opinions can lead to “analysis paralysis” where you become obsessed with perfection instead of getting started using your résumé in your job search.

If you’re working with a professional résumé writer, he or she should be able to answer any questions you have as a result of the feedback you receive and either let you know why the résumé reads the way it does, or make the change.

Beyond those changes, though, trust your résumé writer. Start using the résumé because real-world feedback is the best feedback there is. The job of the résumé is to generate interviews. If you’re getting interviews, the résumé is likely doing its job.

This is probably one of the most common questions résumé writers are asked: How much will it cost to write my résumé?


It depends.


Surveys of the professional résumé writing community find that the cost ranges from under $100 to more than $10,000 — however, the average is between $750 and $2500 for the résumé with the higher end being senior management and above. Add a cover letter, LinkedIn profile, and references, and the cost will increase another couple hundred dollars.


The cost can also vary depending on:

  • The jobseeker’s level of experience. A résumé for an executive with 15 years of experience should cost more than a résumé for a new college graduate.
  • The experience and qualifications of the résumé writer.
  • How much interaction you have with the résumé writer. The more time the résumé writer spends gathering information from you, the higher the cost, generally.
  • How quickly you need the résumé completed. Turnaround time can affect cost. The faster you need it, the higher the cost.


A professional résumé writer generally spends between 12-15 hours on each résumé project, including information gathering, research, writing, editing, proofreading, and project finalization.


But it’s the return on the investment that makes it worth the cost.


A professionally written résumé:

  • Showcases your skills, experience, and qualifications to generate interviews.
  • Sets you apart from the competition.
  • Can shorten the job search by getting the résumé past applicant tracking system software.
  • Often provides more detailed, impactful accomplishments than you can come up with yourself. It’s hard to be objective about your own work; a good résumé writer will draw that information out of you.
  • Will help you get a jump-start on the job search by taking one of the most difficult tasks off your “to do” list.
  • Provides the interviewer with a document that makes it easier to interview you from — and the information-gathering process prepares you for the interview.


If you’re looking for a résumé writer, determine your budget first. Talk with a couple of résumé writers to determine the best for your needs, budget, and timeline.


We offer a $100 discount for bundling career coaching with your career documents. 

Use code Bundle at checkout. 

Note: This code is only for bundling career documents with career coaching.

Unfortunately, we do not offer refunds. 

Our services are considered intellectual property and a timed service. 

Once we release our intellectual property and spend our time completing your services, we are unable to recoup either.

However, we will work with you to ensure you are 100% satisfied. 

Please see our Terms & Conditions for more information on our no-refund policy.

The process to complete a job landing package normally takes 14 business days for delivery of the rough drafts. From there you will have three business days. We will complete edits within three business days. 

If you choose the iRock Job Landing Program, the process can take up to 30 business days due to the coaching elements. However, the rough drafts of the documents are delivered within 14 business days.

Glad you asked! 

As a former client and part of the iRock Community, if you change your address, phone number or e-mail address, we will update your documents at no charge.

If you need a new job, skills, etc. added to your resume to make it current, check out the iRefresh Maintenance Program for former clients only. The rates are reduced as we want to maintain the integrity of the documents we create for you so you can keep landing interviews and potential jobs.

Yes, we sure do. If you need your documents in three to seven business days, we charge a 15% surcharge as we have to rearrange our projects to prioritize the rush order request.

We do not offer a turnaround service of less than three business days due to the quality we maintain of our documents. 

If you need this service, let us know and we will bill the surcharge separately.

Still got questions?

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401 Century Pkwy, Suite 1602 Allen, TX 75002

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